服务条款

Overview

Welcome to Tcato! The terms “we,” “us” and “our” refer to Tcato. Tcato operates this store and website, including all related information, content, features, tools, products, and services in orders, to provide you, the customer, with a curated shopping experience (the “Service”). Tcato is powered by Shopify, which enables us to provide the Service to you.

The following Terms of Service, together with any policies referenced herein (the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.

By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.

 

Section 1 - Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have permitted any of your minor dependents to use the Service on devices that you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or authorize your account to any other person.

 

Section 2 - Our Products

We have made every effort to accurately display our products and services in the online store. Please note, however, that because the type of device you use to access the store and its settings and configuration may vary, colors or product appearance may differ from what is shown on your screen.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as displayed or presented in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product offered to any person, region, or jurisdiction on a case-by-case basis.

 

Section 3 - Orders

When you place an order, you are making an offer to purchase. Tcato reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not formed until Tcato confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it. Once an order is accepted, Tcato may not be able to accept requests to cancel it. If we do not accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number you provided when placing the order.

Your purchase may be returned or exchanged only in accordance with our Refund Policy [link].

You represent and warrant that your purchase is for your personal or household use only and is not for commercial resale or export.

 

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, duties, or import charges.

Prices posted in our online store may differ from prices in physical stores, online stores operated by third parties, or other stores. We may from time to time offer Service promotions that may affect pricing and are subject to terms of service in addition to these Terms. In the event of any conflict between the promotional terms and these terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information when making purchases in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (1) the credit card information you provide is true, correct, and complete; (2) you are duly authorized to use the credit card for the purchase; (3) charges incurred by you will be honored by your credit card company; and (4) you will pay the charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

 

Section 5 - Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

 

Section 6 - Intellectual Property

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, is owned by Tcato, its affiliates, or licensors, and is protected by United States and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Service. Except as expressly provided, nothing in these Terms may be interpreted as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right of Tcato, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Tcato reserves all rights not expressly granted in this agreement.

The Tcato name, logo, product and service names, designs, and slogans are trademarks of Tcato or its affiliates or licensors. You may not use such trademarks without Tcato's prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are trademarks of their respective owners.

 

Section 7 - Optional Tools

You may be provided access to customer tools offered by third parties as part of the Service. We neither monitor nor control these tools and cannot intervene with respect to them.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the relevant third-party providers.

In the future, we may also offer new features through the Service, including the release of new tools and resources. Such new features will also be deemed part of the Service and will be subject to these Terms of Service.

 

Section 8 - Third-Party Links

The Service may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or loss caused by your access to any third-party website, or by your purchase or use of any products, services, resources, or content on any third-party website. Please carefully read and understand the third party’s policies and terms before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

 

Section 9 - Relationship with Shopify

[Merchant note: This section accurately describes the relationship between Shopify and your store. Please do not delete or modify it.]

Tcato is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are made directly with Tcato. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Tcato, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or relating to your purchases from or transactions with Tcato.

 

Section 10 - Privacy Policy

All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed here [link], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read and understood this Privacy Policy.

Because the Service is hosted by Shopify, Shopify processes personal information about your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transmitted to Shopify and to third parties that may be located in countries or regions outside your place of residence in order to provide the Service to you. Please review our Privacy Policy [link] for more details about how we, Shopify, and our partners use your personal information.

 

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as “feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service while fulfilling our obligations and exercising our rights under the Terms of Service.

You further represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or incentives related to submitting the Feedback; and (3) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not infringe any rights of any third party, including copyright, trademark, privacy, personality, or other personal or membership rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We are not responsible or legally liable for any Feedback posted by you or any third party.

 

Section 12 - Errors, Inaccuracies, and Omissions

Information on the Service may sometimes contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change or update information or cancel orders at any time if information is inaccurate, without prior notice, including after you have submitted your order.

 

Section 13 - Prohibited Uses

You may access and use the Service only for lawful purposes. You cannot directly or indirectly access or use the Service for: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (3) infringing or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring any of our employees or any other person; (5) transmitting false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (7) sending or causing to be sent any advertising or promotional material, including any “spam,” “chain letters,” “junk mail,” or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or that we believe may harm Tcato, Shopify, or users of the Service, or expose them to liability.

In addition, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Service; (3) collect or track the personal information of others; (4) send spam, phishing messages, deceptive messages, or abuse the Service under false pretenses; (5) use any robot, crawler, scraper, data gathering and extraction tool, automated device or process, AI tool such as agentic AI, or automated or manual method to access the Service; or (6) interfere with, bypass, or circumvent the security, authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. If we believe that you have violated any part of these Terms, we may suspend, disable, or terminate your account at any time without notice.

 

Section 14 - Agents

14.1 If you use, permit, enable, or cause the deployment of an agent to access, use, or interact with any Service, this section (the “Agent Terms”) applies. “Agent""means any software or service that can take autonomous or semi-autonomous actions on behalf of, or at the direction of, any individual or entity, and that can perform actions on behalf of an individual or entity's device or use an individual’s device without direct supervision.

14.2 No agent may access, use, or interact with the Service unless it identifies itself at all times and operates strictly in accordance with Section 14.4 below. In addition, if we require that an agent not access, use, or interact with any Service, no agent may access, use, or interact with the Service.

14.3 We may restrict any agent’s access to, use of, or interaction with the Service, including through technical measures.

14.4 An agent must: (1) identify that the request is from a Agent in all HTTP/HTTPS requests and disclose the Agent’s name in the user agent string of the request by including the following: “Agent/[Agent name]”; (2) not conceal or obscure the fact that any access, use or interaction is from a Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish between computers and humans; (3) truthfully answer any questions or prompts designed to determine whether the interaction is from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to prevent, restrict, modify or control the Agent’s access to, use of or interaction with the service.

 

Section 15 - Termination

We may, in our sole discretion, terminate this agreement or your access to the Service, or any part of it, at any time without notice, but you will remain liable for all amounts due up to and including the date of termination.

After termination of these Terms, the following sections will survive: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

 

Section 16 - Disclaimers

Information provided through the Service is for general reference only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from reliance on such materials by you, any other visitor to the Service, or anyone who may be informed of their contents.

Unless expressly stated otherwise by Tcato, the Service and all products provided through the Service are provided to you on an “as is” and “as available” basis, without any express or implied representations, warranties, or conditions of any kind, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other types of warranties, so the above disclaimer may not apply to you.

 

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Tcato, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, and Shopify and its affiliates, will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of any Service or any products obtained through the Service, or any other claim related to your use of the Service or any product, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the Service or any content or product posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

 

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Tcato, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims payable to any third party, including reasonable attorneys’ fees, arising from: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or third-party right; or (3) your access to and use of the Service.

We will notify you of any claims requiring compensation, but failure to receive timely notification will not release you from your liability unless you suffer material damages as a result. We can control the defense and settlement of such claims at your own expense, including the selection of attorneys, but we will not settle any claims that require you to assume non-monetary obligations without your consent (which you may not unreasonably refuse). You should cooperate in the defense of any claims requiring compensation, including providing relevant documentation.

 

Section 19 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such determination will not affect the validity and enforceability of any remaining provisions.

 

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals between you and us, including any prior versions of the Terms of Service.

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

 

Section 21 - Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

 

Section 22 - Governing Law

These Terms of Service and any separate agreements by which we provide you the Service will be governed by and construed in accordance with the laws of the federal and state or regional courts in the jurisdiction where Tcato is headquartered. You and Tcato agree to be tried in those courts and submit to their personal jurisdiction over you.

 

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Section 24 - Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes.

 

Section 25 - Contact Information

If you have any questions about the Terms of Service, please send your questions to us at tcatous@163.com.