物流政策

Shipping Policy
Thank you for choosing Tcato for your home solutions. We  offer the following shipping services:
• Domestic Shipping (USA)
◦ Free Shipping: Enjoy free standard shipping to all 48 contiguous states within the United States.
◦ Expedited Shipping: Expedited shipping options are available for faster delivery, with charges applicable based on order details. Please review shipping costs at checkout.
◦ Local Delivery: Select areas may qualify for local delivery options, providing convenience tailored to your location.
• International Shipping
◦ Shipping Costs: Customers outside the United States are responsible for additional shipping fees, which can be viewed and selected during checkout.
• Order Processing
◦ Orders are typically processed and shipped within 1-2 business days. 
◦ Once your order ships, track its progress through our website's order tracking feature.
• Returns and Exchanges
◦ We offer a 30-day return and exchange policy. For assistance with returns or exchanges, please contact us via email at tcatous@163.com.

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We strive to ensure your shopping experience at Tcato is seamless and efficient. For further details or inquiries regarding shipping, please contact our customer service team.

This policy is designed to provide clear information on shipping options, costs, processing times, and support channels for customers of Tcato.