Shipping

We offer worldwide shipping on all orders.

United States

· Free standard shipping is available for eligible orders within the contiguous United States.

· Orders are typically processed within 1–3 business days.

· Delivery times may vary depending on location and carrier conditions.

International Shipping

· International shipping rates are calculated at checkout.

· Delivery times vary by destination country.

· Customers are responsible for any import duties, taxes, customs fees, or related charges required by their local authorities.

Please note that shipping delays caused by customs clearance, weather, carrier disruptions, or other unforeseen circumstances are outside our control.

Returns & Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, we gladly accept returns within 7 days of delivery.

We want to make things right. To help us resolve the issue as quickly as possible, please use our contact form and include your order details along with photos if applicable. Our team will review the situation and work with you toward a suitable solution. If you still prefer to return the item, we will provide return instructions and a prepaid return label where applicable. Please securely pack the item, attach the label, and drop it off with the designated shipping carrier.(这个是退货具体用什么快递)

After the returned package arrives and passes inspection, your refund will be issued to the original payment method within 3–5 business days. Returns requested beyond the eligible return period may not be accepted unless otherwise approved by our support team.

Return Eligibility

To be eligible for a return:

· Items must be unused or lightly used

· Items should be returned in their original packaging whenever possible

· Proof of purchase is required

How to Request a Return

Please contact our support team with your order number and details about the issue. Photos may be requested to help us process your request more quickly.

If your return request is approved, we will provide return instructions and a return shipping label (if applicable).

Refund Processing

Once the returned item is received and inspected, refunds will be processed to the original payment method within 3–7 business days.

Please note:

· Original shipping fees (including expedited shipping) are non-refundable

· Returns requested after the return window may not be accepted

· Refunds may be partially reduced if returned items are damaged, heavily used, or missing components

Warranty

We provide a limited 3-month warranty covering manufacturing or functional defects under normal use.

If you experience an issue with your product within one year of delivery, please contact us with:

· Your order number

· A description of the issue

· Photos or videos showing the defect

Depending on the situation, we may offer:

· A replacement

· A repair

· Store credit

· A partial or full refund

Please note that the warranty does not cover:

· Normal wear and tear

· Accidental damage

· Improper use or misuse

· Damage caused by unauthorized modifications

Warranty resolutions are provided at our discretion.

Contact Us

If you have any questions about shipping, returns, or warranty coverage, please feel free to contact us.

We aim to respond to all inquiries as quickly as possible and are always happy to help.

Email:  

* Return policies may vary for clearance items, customized products, or final sale items.

* Free return eligibility applies only to orders shipped within the contiguous United States and Canada. The return period starts from the date the package is marked as delivered. Please note that expedited or priority shipping charges are non-refundable.

* We are unable to guarantee the condition of the original packaging after delivery. If the original packaging cannot be reused for the return shipment, customers may need to provide suitable replacement packaging to ensure the item is safely returned.

* Refund requests are subject to review and approval. In cases where returned products arrive damaged, incomplete, or improperly packaged, we reserve the right to apply a partial deduction from the refund amount to cover repair or handling costs.